Cat's Imaging & Design

Alterations

The customer agrees that changes required over and above the estimated work, or in addition to the agreed scope, or where the client makes changes to the supplied copy or changes required to be carried out after acceptance of the draft design, will be liable to a separate charge. The customer also agrees that Cat’s […]

Default

An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned check. Cat’s Imaging & Design shall be entitled to remove Cat’s Imaging & Design’s and/or the customer’s material from any and all computer systems, until the amount due has been fully paid. This […]

Payment

The customer will be provided with an Approval Form or Proof Email, and an Invoice prior to final publication. At this time the remainder of the amount due will become payable and the customer will also be required to sign and return the Approval Form or signify approval by email to Cat’s Imaging & Design. […]

Charges For Other Services

Charges for any additional services requested during the project that are over and above the estimated time or out of scope will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.

Design Charges​

Charges for design services to be provided by Cat’s Imaging & Design will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable payment of 50% of the […]

Discounts

While we strive to offer competitive pricing to our clients, discounts are not automatically included in the initial estimate. Any applicable discounts, promotions, or special offers will be considered and applied at the discretion of Cat’s Imaging & Design management upon finalizing the invoice. Clients are encouraged to inquire about available discounts or promotions prior […]

Conservative Bidding Approach

Our company policy dictates a conservative bidding approach to account for unforeseen circumstances and potential fluctuations in project requirements or costs. By bidding high initially, we aim to ensure that the final invoice accurately reflects the actual expenses incurred during the project, thus minimizing the risk of unexpected financial discrepancies.

Estimates

Estimates provided to clients serve as initial projections of the expected costs for a particular project or service. These estimates are based on the information available at the time of estimation, including the scope of work, materials required, and labor involved. However, they do not incorporate potential discounts and are subject to adjustment upon issuance […]

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